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Phone Etiquette in Your Restaurant

How to Improve Phone Etiquette in Your Restaurant

The use of telephones to enquire from restaurants has reduced due to the availability of online information as well as modern platforms of communication. Nevertheless, phone calls to a restaurant are still used, especially when seeking clarifications. When the customers call, should be handled in a professional manner that will attract them to the premises. Several tips can be used to improve phone etiquette in a restaurant.
Quick Answering
Phones should be answered without any delay. The customer might get annoyed when the phone rings without an instant answer. In the end, they get annoyed and might not visit the restaurant. If the management is not able to employ someone to be picking the…